This privacy statement describes the privacy practices for www.world.physio. It applies solely to information collected via this website.
How we use your data
- to provide services to you
- to make a tailored website available to you
- to administer your account
Sharing data with third parties
We will never sell your data.
How long do we keep your data?
Whenever we collect or process your personal data we will only keep it for as long as is necessary for the purpose for which it was collected.
At the end of that retention period your data will either be deleted completely or anonymised, for example by aggregation with other data so that it can be used in a non-identifiable way for statistical analysis and business planning.
What personal data do we collect?
Keeping your details private
If you are accessing the web in a public location, we recommend that you always log out and close the website browser when you complete an online session.
In addition, we recommend that you take the following security measures to enhance your online safety:
- keep your account passwords private. Remember, anybody who knows your password may access your account.
- when creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. We also recommend that you frequently change your password. You can do this accessing your account and clicking ‘Edit’.
- avoid using the same password for multiple online accounts.
At any time you may:
- ask what personal data we hold about you
- ask us to update and correct any out-of-date or incorrect personal data that we hold about you, and
- opt out of any marketing communications that we may send you.
Your right to withdraw your consent
Whenever you have given us your consent to use your personal data, you have the right to change your mind at any time and withdraw that consent.
Where we rely on our legitimate interest
In cases where we are processing your personal data on the basis of our legitimate interest, you can ask us to stop for reasons connected to your individual situation. We must then do so unless we believe we have a legitimate overriding reason to continue processing your personal data.
If we choose not to action your request we will explain to you the reasons for our refusal.
If you wish to
This website uses Google Analytics, a popular web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help us analyse how users use the site. It counts the number of visitors, and tells us things about their overall behaviour - such as the typical length of stay on the site, or the average number of pages a user views.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website
Google may also transfer this information to third parties where required to do so by
We use our records of the pages users have visited on www.world.physio to analyse trends, administer the site and track users' movements. Our records do not contain any personal information about users.
If you wish to receive World
You can change your mind at any time by clicking the unsubscribe link in the footer of any newsletter you receive from us, or by contacting [email protected]
MailChimp is a service which organises and analyses the distribution of newsletters. If you provide your email address to subscribe to our newsletter, it will be stored on MailChimp servers in the US.
MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the US.
We use MailChimp to analyse our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp's servers in the US. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (eg time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.
If you do not want your usage of the newsletter to be analysed by MailChimp, you will have to unsubscribe from the newsletter. You can do this at any time by clicking the unsubscribe link in the footer of any newsletter you receive from us, or by contacting [email protected].
Victoria Charity Centre
11 Belgrave Road
London, SW1V 1RB
Email: [email protected]
You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details is available on the Information Commissioner's Office website.
Notification of changes
This policy was last updated in June 2020 and is subject to change. Details of any changes will be posted to this page.